Last Updated: August 2019
Who we are
Ellen Forster Photography is committed to ensuring that your privacy is protected. Our contact information is provided at the foot of this page if you have any questions.
GDPR May 2018
This website complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. This policy is effective from 23 May 2018.
What personal data we collect and why we collect it
Contact and communication with us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. We collect only personal information about you, such as your name, address, email address, telephone number and event details that you voluntarily provide to us. For example, we may receive personal information about you when you send us an email enquiry through our website. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We do not sell any personal information we receive through our website to any third party, nor will we add such information to any bulk email list we may prepare.
As stated above, all contact information received in our contact form through this website is provided by you voluntarily. Enquiries made through our contact forms are kept for six months, after which if a booking has not been made we will assume you no longer require our services and will therefore delete your contact details. However, where a booking has been made this contact information is kept until such a time as it is no longer required, (for example a couple may enquire two years before their wedding date, therefore this information will need to be kept for a minimum of two years). Details of which will be given in your contract when booking your wedding/ event with us. We do not use the information submitted through them for marketing purposes nor do we sell your personal information to any third party.
Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, services like shopping baskets for example cannot be provided.
Performance cookies. These cookies collect information about how you use our website. This data may be used to help optimise our website and make it easier for you to navigate.
Functional cookies. These cookies allow our websites to remember choices you make while browsing and personalise your experience.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at www.ellenforsterphotography.com but will not store, save or collect personal information.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system – if it is available upon their first visit. Please note that if you use your web brower settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website.
External Website Links
Who we share your data with
We do not sell any personal information we receive through our website to any third party, nor will we add such information to any bulk email list we may prepare.
As part of our services, we use the company SIM Imaging (https://simimaging.co.uk/) for the printing of our albums. These albums are printed under the request of the client within their contract with Ellen Forster Photography. In this case, the photos as well as any engraving/ messages clients request to have in the album will be sent to SIM Imaging for printing, no other personal information is given unless requested by the client (for example if the client would prefer the album to be sent to their address direct from SIM Imaging rather than delivered to them by Ellen Forster Photography. Or where delivery by Ellen Forster Photography is not possible due to an address abroad then SIM Imaging will require name and address in this situation).
We also use SIM Imaging for creating sample albums, which we use to show other potential clients in our one-one consultations as well as other marketing such as wedding shows or to advertise our custom albums on our Services page/ social medias. The photos we use are only with consent from the couple of said wedding.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We do not use this account information for any marketing or advertising.
Any enquiries made through our contact page are kept for six months unless a booking is made. Details of how long we will retain the data for bookings will be outlined in your contract of services with us.
Any images we take as part of our services are assigned as copyright to us. We retain the right in all cases to use the photographs in any manner at any time and in any part of the world for the purposes of advertising or otherwise promoting our work. Consent to use these images is given to us in writing at the time of booking, more details of which can be found in your contract with us.
We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:
- you can ask us for a copy of the personal information we hold about you. For example, if you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us;
- you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;
- in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.
We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting [email protected]
We will respond to your request as soon as possible but certainly within 30 days. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
How to contact us
Email: [email protected]
Ellen Forster Photography may modify or update this Policy when necessary, to reflect customer feedback and changes in our Products and Services at Ellen Forster Photography. Please review it regularly to ensure you are happy with the changes. When we update this Policy, we will revise the ‘Last Updated’ date at the top of the Policy.